2 Ways to Order

1. Shop Online
   Of course you can shop right here on the site! Start on our Home Page by searching for the product that meets your needs.
2. Shop by Telephone - +31 497 84 30 23
   When you call us, you won't reach a nameless voice at the end of the line - you will be speaking directly with one of us.Hours: Monday through Saturday 10am to 9pm .

Postal Address

Corporate Orders

Your corporate logo or custom engraving can be the perfect touch on a fine writing instrument. For more information and othe corporate gift giving ideas, call our corporate sales manager at +31 497 84 30 23.

Engraving

Most writing instruments allow space for up to 15 characters including spaces and punctuation.

Gift Certificates

We have an amazing selection of fine writing instruments and gifts, so if you are having a tough time finding the perfect gift, why not leave the decision up to the person for whom you are buying? Gift certificates in amounts starting at € 25.00 can be sent to any address of your choice. Shop for Gift Certificates Here.

Regarding Your Order

If you have questions about an order you've already placed with us, please call our customer service number +31 497 84 30 23 or email us at info@pennenlux.com

General Questions

For general questions about our products you may talk directly with an expert at our store by calling +31 497 84 30 23 Product related questions can also be emailed to info@pennenlux.com

Our Guarantee

If, for any reason, you are unhappy with your purchase, simply return the merchandise to us within 30 days of your delivery date along with a copy of your receipt. We ask that the merchandise be returned it its original packaging.

Return Policy

Customer satisfaction is our top priority. If you need to return or exchange merchandise you've ordered, please click here to view our Return & Exchange policy.

Privacy Policy

We work hard to keep your information private. View our privacy policy.

Pen Repairs

See our list of vendor repair facilities to answer your questions regarding nib exchanges, repairs or warrantees.